WHAT HAPPENS
Deletion is controlled, not silent.
01 · Verify FLEXa verifies the registered email address or requires authenticated password re-entry.
02 · Secure The account is disabled and active browser and mobile sessions are revoked.
03 · Fulfil A privacy operator pseudonymises the core profile and removes the authentication relationships covered by the current workflow.
04 · Review associated records Other linked records are erased, de-identified or restricted only under the approved record-by-record retention schedule.
The public response is deliberately the same whether or not an account exists. This prevents another person from testing which email addresses are registered.
Read the full retention boundary
Need help?
Email hello@sovereignseries.africa . Never send a password, payment credential, one-time code or identity-document image by email.
Privacy notice version 2026-09-05.1